ISBN-13: 978-0-943903-12-5 
  ISBN-10: 0-943903-12-2

     560 pp. Paperback.
     © 2013 
     List Price $59.95
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Laboratory Management: Principles and Processes
Third Edition

Dr. Denise Harmening, Ph.D MT(ASCP)

      Redefining the standard for laboratory management, Denise Harmening, along with 31 contributors, provides insight and guidance into the principles of laboratory operations. Key features include: chapter outlines, educational objectives, opening case studies, study guide questions, key terms, summary charts, and problem-based learning activities.
      Twenty chapters are divided into five major areas: Principles of Laboratory Management, Human Resource Management, Financial Management, Operations, and Strategies for Career Success. 
     Unique to this book are chapters on Quality Management in the Laboratory, Education and Training, the Cost of Quality, Ethical Issues in Laboratory Management, Career Planning and Professional Development, and a glossary. 
     Dr. Denise Harmening's third edition of Laboratory Management: Principles & Processes is appropriate whether you are a student or an experienced manager, using this text as a reference or for teaching.  The third edition of Laboratory Management contains a thorough coverage of:


Quality Management in the Laboratory

Organizational Structure: A Look at Concepts and Models

Principles of Leadership: Past, Present, and Future

Management Functions

Managerial Decision-Making and Process Improvement 

Human Resource Guidelines and Regulations

Job Analysis, Work Descriptions, and Work Groups

Performance Evaluation and Development

Education & Training: Practical Tips for Educators and Trainers

Fundamentals of Financial Management

Cost/ Benefit Analysis

Effective Budgeting in the Laboratory: Practical Tips

The Cost of Quality

Healthcare Reimbursement 

Compliance IssuesThe Regulations

Process DesignsWorkflow & Staffing

Laboratory Information Systems: Flexibility Is the Key to Modernization

Marketing Concepts

Ethical Issues in Laboratory Management

Career Planning & Professional Development


Course Materials

Professors, if you adopt* this book, you will be able to obtain the accompanying CyberCourseTM materials:  

A Laboratory Management CyberCourseTM  that includes PowerPoints, Discussion Board Case Histories, Learning Units, and Exams.

* - Free when purchased from this website and the class consists of a minimum of 10 students, each with their own book.


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* - A Class consists of a minimum of 10 students, each with their own book.