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DH Publishing & Consulting, Inc. Return and Shipping Policy

Payment Policy

We accept personal checks, electronic deposits, and PayPal for payments. If you would like to pay for your order with a check, please contact us. Payment must be received within 15 days of placing the order. A 5% weekly penalty charge will be added to all accounts 15 days past due.

Return Policy

Returns will be accepted only if the return is sent within thirty days of receipt. A full refund of the purchase price, excluding the shipping costs and restocking fee, will be made upon receiving the merchandise in the same condition in which it was shipped. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier. We do not refund shipping costs.

Shipping Policy

All orders are shipped via USPS/FedEx. Shipping & handling fees are not refundable under any circumstances. We will not be held responsible for loss or damage of your purchase.

 

International Shipping

For all international orders shipped (outside the United States) from D.H. Publishing & Consulting, Inc. or DHbookpublishing.com, it is the responsibility of the customer (recipient) to ensure the product can be legally imported into the destination country. The customer must comply with all laws and regulations of the destination country. International orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of the order may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient.  D.H. Publishing & Consulting, Inc., has no control over these charges and cannot calculate their amount. For more information about your country's import laws and regulations, contact your local customs office.  Delivery estimates do not take into account additional time that may be needed when customs clearance procedures are required.  D.H. Publishing & Consulting, Inc., will not be held responsible for the care or handling of any purchase while the item is being processed by customs.